Onedot Stores Terms and Conditions


1.1. By installing (or registering) the Application/website (as defined below), you agree to be bound by these terms of use (“terms”). Please review them carefully before installation and/or acceptance.


The “Application” shall mean the software/website provided by Onedotstores to offer services related to Onedotstores, Onedotstores’s services and its partners’ services, to be used on web browser, Apple iOS and Android OS devices and any upgrades from time to time and any other software or documentation which enables the use of the Application. “Seller” shall mean anyone who agrees to sell and who sells any item on Onedot Stores.


Any personal information you supply to Onedot Stores when using the Application will be used by Onedot Stores in accordance with its Privacy Policy.


The Application allows you to access certain functionality available on the website. Such access will be governed by the Onedot Stores Website Terms & Conditions.


5.1. All trade marks, copyright, database rights and other intellectual property rights of any nature in the Application together with the underlying software code are owned either directly by Onedot Stores or by Onedot Stores’s licensors. 5.2. Onedot Stores hereby grants you a worldwide, non-exclusive, royalty-free revocable licence to use the Application for your business and personal use in accordance with these terms.


6.1. You will not, nor allow third parties on your behalf to (i) make and distribute copies of the Application (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application; or (iii) create derivative works of the Application of any kind whatsoever. 6.2. The Application is currently made available to you free of charge for your personal, not to be sold. Onedotstores reserves the right to amend or withdraw the Application, or charge for the application or service provided to you in accordance with these appterms, at any time and for any reason.

6.3. You acknowledge that the terms of agreement with your respective mobile network provider (‘Mobile Provider’) will continue to apply when using the Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
6.4. If you are not the bill payer for the mobile telephone or handheld device being used to access the Application, you will be assumed to have received permission from the bill payer for using the Application.

6.5 For Security purpose you agree that payment for items ordered shall be only online via Onedot Stores payment channel.

6.6 Onedotstores shall be responsible for all deliveries to ensure delivery timelines are met. Store pick up option is also available and you agree to store all processed orders appropriately prior to pick up. You agree to process all orders promptly.

6.7 You agree to treat the buyer with utmost respect and to ensure items delivered correspond to
buyer’s order. Onedot Stores reserves the right to terminate your use of this application should
you fail to comply.

6.8 Remittance
6.8.1 For orders processed by a vendor, Onedotstores agrees to remit to seller, payment due to seller less 2.5% (two and a half percent) commission immediately the purchased item(s) have been confirmed received by the buyer.
6.8.2 For orders processed by Onedotstores, Onedotstores agrees to remit to the seller, payment due to seller less 5% (five percent) commission immediately the purchased item(s) have been confirmed received by the buyer.

6.9 Unless the buyer notifies Onedot Stores that his/her order was rejected/returned, all complete orders are assumed to be delivered.

6.10 Seller agrees to provide only quality (good quality and non-expired) items for sale. Onedot Stores reserves the right to terminate your use of this application should you fail to comply.

6.11 You agree not to sell banned items to consumers on Onedot Stores. Onedot Stores reserves the right to terminate your use of this application should you fail to comply.

6.12 For Pharmaceutical products, seller agrees to comply with the National Agency for Food & Drug Administration and Control (NAFDAC) regulations on pharmaceutical product sale and distribution. Only pharmaceutical products approved for sale and distribution by NAFDAC is permitted to be sold via Onedot Stores indemnifies itself from any sale of such products.


7.1. This Application is available to handheld mobile devices running Apple iOS and Android OS Operating Systems. Onedot Stores will use reasonable efforts to make the Application available at all times. However, you acknowledge the Application is provided over the internet and mobile networks and so the quality and availability of the Application may be affected by factors outside Onedot Stores’s reasonable control.
7.2. Onedot Stores, its group of companies and sub-contractors do not accept any responsibility whatsoever for unavailability of the Application, or any difficulty or inability to download or access content or any other communication system failure which may result in the Application being unavailable.
7.3. Onedot Stores will not be responsible for any support or maintenance for the Application.

7.4 You are responsible for updating your inventory on a regular basis as need be. Onedot Stores reserves the right to terminate your use of this application should you fail to update your inventory as required.


8.1. In order to use the Application, you are required to have a compatible mobile telephone or handheld device, internet access, and the necessary minimum specifications (‘Software Requirements’).
8.2. The Software Requirements are as follows: Apple iOS devices running iOS 4 or latter versions, and Android OS devices running Android OS 5.0 or latter ; Language: English, Italian, German, Spanish, French.
8.3. The version of the Application software may be upgraded from time to time to add support for new functions and services.


9.1. Should you go against the terms and conditions of the app, Onedot Stores may terminate use of the Application at any time by giving notice of termination to you.
9.2. Upon any termination, (a) the rights and licenses granted to you herein shall terminate; (b) you must cease all use of the Software; (c) to re-activate use of this software, you must pay penalty fee specified as applicable to reason for termination  


10.1. In no event will Onedot Stores be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the Application, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
10.2. Onedot Stores is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the Application.
10.3. Nothing in these App terms shall exclude or limit Onedot Stores’s liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.


To the maximum extent permitted by law, and for the avoidance of doubt, save for section 2 of the Supply of Goods and Services Act 1993, Onedot Stores hereby disclaims all implied warranties with regard to the Application. The Application and software are provided “as is” and “as available” without warranty of any kind.

If we make any material changes to this Terms and Conditions, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website/application.

Contact Us

If you have any questions about this terms and conditions, please contact us via [email protected]

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